What to do after a crash

car crash two vehiclesBecause it can happen to anybody, here are 5 things to remember if you get in a car crash.

Step one: Stay Calm

If anyone’s injured, call 911. Move the vehicles off the road if it’s safe to do so. Avoid discussing who’s at fault for the crash.

Step Two: Get the Details

Record the following for all the vehicles and drivers involved in the crash:

  • driver’s name, driver’s licence no., province/state and contact info
  • licence plate and year, make and model of vehicle
  • insurance details if the vehicle isn’t from B.C.

Step Three: Eye- Witnesses

See if there were any witnesses. Record their names and contact info.

Step Four: Record the Details

Describe the crash scene (if possible take photos or use the diagram on the back):

  • Take not of the time, date and weather conditions
  • Where is it located?
  • What direction were you both travelling?
  • Where was your vehicle and what lane were you using?
  • Where was the other vehicle?

Step Five: Dial a Claim

At Fenders we are here to help. Either call one of our team members direct at 250.769.1099 or contact ICBC Dial-a-Claim staff, who are also ready to help you 24/7: 604-520-8222 in the Lower Mainland 1-800-910-4222 anywhere in Canada or the U.S. Translation services available.